1xx Privacy Policy — Your Data Is Our Responsibility
Last Updated: January 2025 | Applicable to the Bangladesh market
Introduction & Commitment
Welcome to the 1xx platform. Ensuring the privacy and protection of your personal information is our highest priority. This privacy policy describes what types of information we collect, why we collect it, and how it is used and kept secure. This policy has been formulated in compliance with applicable laws in Bangladesh and digital security regulations. By using 1xx's services, you agree to all the terms of this policy. We will notify you in a timely manner of any changes, and updates will be published on this page.
What Information We Collect
To provide you with fair and secure service, we may collect the following types of information. The collection of each piece of information is conducted for a specific purpose, and we never collect unnecessary data.
- Registration Information: Name, mobile number, email address, and date of birth.
- Identity Verification Information: National ID or passport information (if required).
- Financial Information: Mobile banking number and transaction records.
- Device & Connection Information: IP address, browser type, and information about the device used.
- Usage Information: Your activity on the platform, game history, and preferences.
This information is used solely to improve service quality, ensure security, and meet legal obligations. We never collect irrelevant data without your consent.
Purpose of Data Use
We use the collected information for the following purposes. Each use is directed toward making your service experience better and more secure.
- To complete account registration and verification.
- To process deposit and withdrawal transactions.
- To prevent fraud, scams, and unauthorized access.
- To fulfill legal obligations and regulatory requirements.
- To provide customer support and user assistance.
- To personalize platform services and experience.
Data Sharing & Third Parties
1xx never sells your personal information to third parties or rents it out for advertising purposes. However, in the limited circumstances below, necessary information may be shared with specific parties: upon lawful orders from law enforcement agencies or courts; with payment processors to complete transactions; and with authorized technology partners for fraud prevention. In all such cases, third parties are required to comply with strict confidentiality terms and may only use the information for the specified purpose. We regularly evaluate our partners to ensure the highest level of protection for your data.
Data Security Measures
To keep your information secure, 1xx uses industry-standard encryption and security technologies. All sensitive data is transmitted via SSL/TLS encryption and stored on secured servers. Our security team regularly monitors systems and immediately detects and prevents any suspicious activity. Please note, however, that no system on the internet is 100% secure, so keeping your password and login credentials confidential at all times is your own responsibility. If you suspect unauthorized access to your account, notify our support team immediately.
Your Rights
You have certain important rights over your personal information that we respect. You may request to view your stored information at any time and submit a request to correct any inaccurate data. In certain circumstances you may also request that your data be deleted, though some information may need to be retained for a specified period due to legal obligations. Requests to opt out of marketing communications are accepted at any time. For any requests relating to your rights, please contact our support team.
Cookies & Data Retention
The 1xx platform uses cookies to enhance your browsing experience. Cookies help keep your login session active, remember your preferences, and analyze platform usage. You can reject cookies by changing your browser settings, though this may limit the functionality of certain services. Your information is retained for as long as your account is active and for the period required by legal obligations. After account closure, all data except what must be retained for legal reasons is deleted within a specified timeframe.
Have a question? We're here to help
If you'd like to learn more about our privacy policy, visit our FAQ page or open an account now and start enjoying the platform safely. Thousands of members in Bangladesh already trust 1xx.